Shipping and Returns
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and World Wide Express Mail Service process the orders, which takes an additional 2–4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 10–20 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
Returns must be processed within 5 days of receipt of item. All items must be mailed to:
5911 Halehaven Dr.
Las Vegas, NV 89110
No later than 15 days after receipt of item. DO NOT send the item(s) back to the manufacturer.
Common Return Questions
What items are refundable?
Items that are defective and/or damaged upon arrival. Please email photo of damage to firstname.lastname@example.org.
Item(s) shipped within 15 days of receipt of item
In original condition
Unwashed and Unworn (See Note below)
In the original packaging
Note: For clothing items, you can try on an item once and return it to its original packaging to send.
What items are non-refundable?
Items shipped after 15 days of receipt of your shipment
Free gifts or promotional items
Used or worn items (See Note below)
Items not in original packaging
Note: For clothing items, you can try on an item once and return it to its original packaging to send back if there is an issue.
Are there any charges for return or restocking?
There are no charges for return or restocking
Original shipping charges are non-refundable
You are responsible for return shipping charges
How do I return?
To process a return visit https://niched.myreturnscenter.com. You will need your order number and confirmation email. Follow the screen instructions and select the items you want to return. You will get a confirmation email with shipping guidelines. If you have further questions, please email us at email@example.com.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
Still have questions? Email us at firstname.lastname@example.org with your full name, order number and we will get back to you shortly. Thank you for your business!